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Operations Manager

Reporting into the Senior Operations Manager, you will be responsible for managing and overseeing the operations aspect of the network build, including TRR, cabling and splicing, ensuring work is to standard, on time and to budget.


  • To manage and oversee all aspects of the project, ensuring the associated build teams are meeting KPIs and targets
  • Upskill all levels of the team, promoting high performance teams, identifying training gaps and mentoring managers and supervisors
  • Manage all TRR and cabling teams and liaise closely with the Senior Splicing Manager and associated office staff to ensure work is up to standard, to deadline and budget
  • To support and deal with all elements of department
  • To fulfil all KPIs regarding the department, including timelines, cost etc.
  • Programme & Planning of works
  • Overall management of TRR, Cabling and Splicing including daily liaison
  • Ensure relevant Health & Safety standards are followed and achieved
  • Development of team resulting in streamlining processes as required on network
  • Oversee completion of works to Client’s specifications and to PIA standards (are carried out in line with acceptable handover to client) including as-built compliance / documentation
  • Attend all required meetings with both Client and sub-contractors and third parties
  • Chairing weekly progress meetings and recording minutes as required
  • Ensuring Council permits are in place to keep works on schedule
  • Co-ordination of work in line with delivery programme
  • Manage client expectations on date deliveries and volume delivery targets
  • Manage risk register in line with delivery programme and documentation of possible delays
  • Assess, review, and mitigate commercial & contractual risks
  • Monitor work production outputs closely with regular dialogue with the commercial dept.
  • On site visits as required
  • Meet the expectations of a Manager profile
  • Support the Directors as required in other activities


  • Significant relevant experience in the telecoms industry
  • Previous management experience of teams
  • Demonstrable experience of motivating, managing and growing a successful team to deliver the highest possible standards
  • Significant experience of planning and designing telecoms networks
  • Proven ability to build strong relationships
  • Excellent organisation, communication, and leadership skills
  • Experience of using Microsoft Office, including MS Project
  • Full valid driving licence
  • Experience of working with BT/Openreach and knowledge of Physical Infrastructure Access (PIA)

Company benefits:

  • Competitive remuneration package
  • Company van & fuel card
  • Extensive training and development 
  • Excellent career progression opportunities
  • Experience in a forward thinking and progressive company, with an ambition to develop our people
  • Employee initiatives
  • Contributory pension scheme
  • Life insurance
  • Employee Assistance Programme

You can apply via the links below, or if you want to find out more about this job role you can email or call 02887658123

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