JOB TITLE: Network Maintenance Manager
JOB LOCATION: NI
TERMS: Permanent, full time
THE JOB
We are looking for a Network Maintenance Manager to take the lead in ensuring the Network Maintenance department is resourced and prepared to respond maintenance activities on the telecoms network.
This is a hands-on position with high level of competency required. The candidate will be expected to hold a high level of ownership for their area of responsibility and will include weekend work on a rota basis.
WHAT WILL YOU BE DOING?
- Managing the Network Maintenance team, ensuring achievement of KPIs, management of staff, training and any employee related issues
- Upskill all levels of the team, promoting high performance teams, identifying training gaps and mentoring team members
- Developing a team and processes to maximise effectiveness and efficiency of labour, ensuring Network Maintenance work is prioritised, responded to and dealt with in line with SLAs
- Ensure all necessary cross-functional resources are identified and ensure that all resources understand their roles and accept their responsibilities
- Managing the standby callout rota and ensuring appropriate resources are made available at all times
- Attend fault location and complete any make safe/survey actions when required.
- Identify fault, cause of fault and works required to restore service and record details of damage identified.
- Programme and planning of works outside of Network Maintenance to assist other departments
- Oversee completion of works to specifications and to PIA standards, attending site where required
- Using appropriate systems, tools and techniques, establish and manage an effective reporting structure to measure and track performance
- Ensure data is captured accurately and financial information is provided to appropriate departments
- Liaising with management and providing reports on Network Maintenance works and any issues
- Liaising with the network owner, ensuring deadlines are met, within budget and works up to standard
- Ensure relevant Health & Safety standards are followed and achieved, including but not limited to SSRAs, Street works, audits, inspections, investigations etc.
- Development of team resulting in streamlining processes as required on network
- Attend all required meetings with both network owner and sub-contractors and third parties
- Manage risk register in line with delivery programme and documentation of possible delays
- Assess, review, and mitigate commercial & contractual risks
- Monitor work production outputs closely with regular dialogue with the commercial dept.
WHAT WILL YOU BRING?
The ideal person will have a proven track record of managing reactive maintenance, people and resources to achieve client expectations in a pressurised environment.
- 2+ years’ experience in a management role
- Significant experience reactive maintenance management
- Technically aware and ability to learn, understand and converse with technical terminology
- Significant experience of cabling and/or testing and splicing on a Fibre network, with the ability to provide sound technical advice
- Proven track record of delivering to time, cost and quality
- Well-developed planning and organisational skills including schedule management
- Outstanding communication and inter-personal skills
- Effective negotiation skills
- High-level of IT literacy including experience of using Microsoft Office, including Word and Excel
- Experience of using GIS / Network mapping systems
- Full UK driving licence
- Ability to attend site when required, including out of hours
ABOUT US
Viberoptix, part of the Fibrus Group of companies, deliver specialised fibre network build solutions from design, civils activities, cabling and splicing. Our team of experienced and certified engineers are leaders in their field providing excellence in every aspect of the fibre network construction.
HOW TO APPLY
To apply to join Viberoptix, please do so online and our recruitment team will be in contact with you once we’ve had a chance to have a look at your application. We wish you the best of luck and thank you for your interest in Viberoptix.
At Viberoptix, we recognise the positive value of diversity, promote equality and challenge unfair discrimination. We are an equal opportunities employer and always aim to recruit the person who is most suited to the job, welcoming people of all backgrounds. We particularly encourage applications from women, under-represented genders, individuals with disabilities, and under-represented ethnicities. We’re happy to discuss flexible working – there is no obligation to raise this at the application stage but if you wish to do so, you are welcome to.
All offers of employment with Fibrus will be subject to the satisfactory completion of pre-employment checks which may include all or some of the following: references, right to work, criminal record history, professional qualifications.
Fibrus Limited, Fibrus ISP, Hyperfast and Viberoptix, belong to the Infracapital group of companies. We will retain your information, for the purposes of recruitment, for a period of up to 12 months. We may also share your information with our partner organisations for the purposes of recruitment. Please email careers@fibrus.com if you do not wish us to retain your information or do not wish for us to share your information.
We are looking for a Network Maintenance Operatives (NI) to ensure the network maintenance of the fibre network in Northern Ireland.
This role will involve proactive maintenance as well as reactive fault and emergency work, which will include weekend work on a rota basis.
The Role:
- Upkeep and maintain fibre infrastructure to current PIA standards
- Cabling and splicing to repair faults and damage on the network, most frequently overhead
- Test, diagnose & fault find on Fibre Network Infrastructures using appropriate equipment (OTDR, light meter, splicing kit, etc)
- Troubleshoot individual and wider network issues
- Accurately document and report damage and repair work through internal company systems
- Adherence to all Health and safety procedures, risk assessments and best practices
- Correct use of equipment and procedures
- Maintain all tools, equipment and vehicles to a high standard
- Follow maintenance schedules to maximise efficiency and meet strict operational deadlines.
- Overall adherence to health and safety policies and procedures across the business
The Person:
- Knowledge of Physical Infrastructure Access (PIA) process
- Experience of fibre cabling, splicing and fault finding
- Experience with overhead infrastructure (poles, ladders, working at height)
- Ability to use fibre testing equipment and interpret results.
- Organised and proactive approach to workload
- Good, positive and professional attitude to work
- Ability to work in a strong team environment
- Uses own initiative in problem solving and to develop ideas and practices
- Excellent time-management skills with the ability to meet deadlines
- Flexible approach to working hours and tasks
- Willingness to participate in on-call rotas or out of hours work.
- Full UK driving licence
Additional Information:
This is not an exhaustive list of duties and requirements. The nature of the organisation is such that it will evolve as it operates and the nature of duties, tasks, knowledge and skills required for this post may develop and change in time.
Viberoptix is an equal opportunities employer.
JOB TITLE: Head of Network Maintenance
JOB LOCATION: NI
TERMS: Permanent, full time
THE JOB
We are looking for a Head of Network Maintenance. Reporting to the COO, the Head of Network Maintenance will assume full responsibility for ensuring the Network Maintenance department is performing in line with performance expectations, SLA delivery, quality and to budget.
WHAT WILL YOU BE DOING?
- Leading the Network Maintenance team, ensuring achievement of SLAs are met and work is delivered on time, on budget and with high levels of quality and safety
- Develop a strong relationship with the network owner, ensuring a cohesive and effective approach to facilitate the network maintenance
- Development of the team to ensure sufficient resources are in place to repair outages within contractual timeframes.
- Focus on mitigation of risk to the network maintenance, ensuring all documentation and permits are in place
- Overall responsibility for SLA compliance and the processes in the department to support this
- Delivery of training and coaching of teams to upskill them in all areas of network maintenance
- Promotion of health and safety, driving audit and improvements across the department
- Working closely with the HSEQ, Streetworks and Build teams for performance improvement measures
- Ensure that data, reports and presentations are compiled to effectively monitor performance and improvements
- Completion of Post Incident Review documentation for critical outages
- Attend daily operational calls with the client to review progress, workstack, key incidents and escalations.
- Attend weekly and monthly progress meetings to review performance and manage expectations..
- Measure the financial performance of the department, liaising closely with the commercial team
- Establish and maintain strong working relationships with teams across the Group, ensuring seamless collaboration for successful workstream and project delivery
- Responsibility for the department risk register, highlighting risks to the business and solutioning problems
WHAT WILL YOU BRING?
The ideal person will have a proven track record of working at a senior level in a technical telecoms role.
- 2+ years’ experience in a similar role
- Knowledge and understanding of Health & Safety best practice within telecoms.
- Experience promoting a a safety first culture, including audits and continuous improvement.
- Strong understanding of fibre network architecture, fault management and repair processes.
- Proven experience of leading a department
- Significant experience of budget and cost management
- Well-developed planning and organisational skills including schedule management
- Outstanding communication and inter-personal skills at all levels
- Calm under pressure with strong problem solving capabilities.
- Effective negotiation skills
- High-level of IT literacy including experience of using Microsoft Office, including Word and Excel
- Experience of using GIS / Network mapping systems
- Full UK driving licence
- Ability to attend site when required, including out of hours
ABOUT US
Viberoptix, part of the Fibrus Group of companies, deliver specialised fibre network build solutions from design, civils activities, cabling and splicing. Our team of experienced and certified engineers are leaders in their field providing excellence in every aspect of the fibre network construction.
HOW TO APPLY
To apply to join Viberoptix, please do so online and our recruitment team will be in contact with you once we’ve had a chance to have a look at your application. We wish you the best of luck and thank you for your interest in Viberoptix.
At Viberoptix, we recognise the positive value of diversity, promote equality and challenge unfair discrimination. We are an equal opportunities employer and always aim to recruit the person who is most suited to the job, welcoming people of all backgrounds. We particularly encourage applications from women, under-represented genders, individuals with disabilities, and under-represented ethnicities. We’re happy to discuss flexible working – there is no obligation to raise this at the application stage but if you wish to do so, you are welcome to.
All offers of employment with Fibrus will be subject to the satisfactory completion of pre-employment checks which may include all or some of the following: references, right to work, criminal record history, professional qualifications.
Fibrus Limited, Fibrus ISP, Hyperfast and Viberoptix, belong to the Infracapital group of companies. We will retain your information, for the purposes of recruitment, for a period of up to 12 months. We may also share your information with our partner organisations for the purposes of recruitment. Please email careers@fibrus.com if you do not wish us to retain your information or do not wish for us to share your information.
JOB TITLE: Civils Supervisor
JOB LOCATION: Northern Ireland
TERMS: Permanent, full time
Viberoptix deliver frontline services to fibre network providers across the UK and Ireland. Our team of experienced and certified engineers are leaders in their field providing excellence in every aspect of the fibre network construction, installation, and maintenance.
We are seeking a Civils Supervisor to join our team in Northern Ireland.
The Job Role:
- To supervise the civils aspect of the build, ensuring the associated build teams are meeting KPIs and targets
- Assisting with planning crews around the works and ensuring daily tracking of network build
- Supervising engineers on site and reporting any concerns into manager
- Completion of audits and assessments, utilising company systems to record and review
- Ensure relevant Health & Safety standards are followed and achieved
- Development of team resulting in streamlining processes as required on network
- Oversee completion of works are carried out in line with acceptable handover to client including As-Built compliance / documentation
- Attend all required meetings with both internal parties and sub-contractors
- Attend weekly progress meetings when required and ensure Council permits are in place to keep civils works on schedule
- Co-ordination of work in line with delivery programme
- Manage expectations on date deliveries and volume delivery targets
- Manage risk register in line with delivery programme and documentation of possible delays
- Assess, review, and mitigate commercial & contractual risks
- Monitor work production outputs closely with regular dialogue with the commercial dept.
WHAT WILL YOU BRING?
- At least 1 years’ experience in supervising civils builds
- Previous supervision of work or teams
- The ability to motivate, manage a successful team to deliver the highest possible standards
- Proven ability to build strong relationships
- Excellent organisation, communication and leadership skills
- IT literate to be able to use iPad / laptop
- Full valid driving licence
- Experience in telecoms is desirable
- Supervisors NRSWA (Streetworks) accreditation with a thorough knowledge of The Reinstatement of Openings in Highways
- SSSTS or SMSTS
- Previously supervised civils gangs, box builders and reinstating crews (desirable)
- Knowledge of BT Openreach specifications & documentation (desirable)
- Experience of working with BT/Openreach and knowledge of Physical Infrastructure Access (PIA) (desirable)
- GIS/Autocad knowledge (desirable)
ABOUT US
Viberoptix, part of the Fibrus Group of companies, deliver specialised fibre network build solutions from design, civils activities, cabling and splicing. Our team of experienced and certified engineers are leaders in their field providing excellence in every aspect of the fibre network construction.
HOW TO APPLY
To apply to join Viberoptix, please do so online and our recruitment team will be in contact with you once we’ve had a chance to have a look at your application. We wish you the best of luck and thank you for your interest in Viberoptix.
At Viberoptix, we recognise the positive value of diversity, promote equality and challenge unfair discrimination. We are an equal opportunities employer and always aim to recruit the person who is most suited to the job, welcoming people of all backgrounds. We particularly encourage applications from women, under-represented genders, individuals with disabilities, and under-represented ethnicities. We’re happy to discuss flexible working – there is no obligation to raise this at the application stage but if you wish to do so, you are welcome to.
All offers of employment with Fibrus will be subject to the satisfactory completion of pre-employment checks which may include all or some of the following: references, right to work, criminal record history, professional qualifications.
Fibrus Limited, Fibrus ISP, Hyperfast and Viberoptix, belong to the Infracapital group of companies. We will retain your information, for the purposes of recruitment, for a period of up to 12 months. We may also share your information with our partner organisations for the purposes of recruitment. Please email careers@fibrus.com if you do not wish us to retain your information or do not wish for us to share your information.
We have an opportunity in our Streetworks team for a Streetworks Administrator to predominantly support the NI projects, while providing support where required to other projects.
The role:
- Raising, closing and managing notices/permits from end to end including start/stop, PMR, variations, recording excavations etc and completing safe dig prints
- Processing TTR’s,TTRO and TTRN applications (depending on which projects working on across NI/GB) to various Highways Authorities
- Completing risk assessments in line with SWUK protocol
- Managing our works around other activities while focussing on collaborative working
- Understanding of permit scheme legislation and the requirements for managing permit conditions
- Liaising with the councils (DfI/Cumbria/Westmorland etc) to discuss works and amend where necessary
- Provide streetworks administration support in accordance with business operations
- Ensure compliance with all elements of streetworks legislation through effective management of notices, permits and other documents
- Have the ability to react and deal with issues arising as a result of our works, escalating to Specialist or Team Lead where required.
- Investigate reinstatement defects, including accepting, disputing, passing to 3rd party and updating trackers
- Notifying relevant parties of over-runs and ensuring the appropriate council are updated with action taken
- Reporting low and high risk fails in a timely manner, including the processing and accepting or disputing of the fail
- Support the build team in dealing with customer complaints in relation to Streetworks/road closure activities and have the ability to resolve these in a quick and timely manner
- Liaise with operations, local authorities and third parties to arrange bus stop / parking suspensions / road closures and use of portable traffic signals
- Liaise and arrange traffic management alongside the traffic management team
- Support the development of processes, workflows and efficiency improvements
- Provide technical support and guidance to Operations in relation to streetworks offences
- Take part in the on call rota for weekend coverage of ‘starts and stops’ which is now part of the legislation for streetworks
- General administrative duties
The person:
- Strong scheduling experience and administrative background (essential)
- Previous demonstratable experience in a similar role (desirable)
- Driven and able to work autonomously with high level of attention to detail
- Demonstratable experience of following processes and procedures and working to legislative requirements
- Competent or advanced competency with Microsoft Office applications and experience of using company specific software
- Excellent communication skills across all levels
- Demonstrable organisation and time management skills
- Have the ability to work on their own while still achieving deadlines
- Strategic mindset with the ability to prioritise tasks and focus on performance delivery while promoting efficiency improvements
Additional Information:
This is not an exhaustive list of duties and requirements. The nature of the organisation is such that it will evolve as it operates and the nature of duties, tasks, knowledge and skills required for this post may develop and change in time.
Viberoptix is an equal opportunities employer.
HOW TO APPLY
To apply to join Viberoptix, please do so online and our recruitment team will be in contact with you once we’ve had a chance to have a look at your application. We wish you the best of luck and thank you for your interest in Viberoptix.
At Viberoptix, we recognise the positive value of diversity, promote equality and challenge unfair discrimination. We are an equal opportunities employer and always aim to recruit the person who is most suited to the job, welcoming people of all backgrounds. We particularly encourage applications from women, under-represented genders, individuals with disabilities, and under-represented ethnicities. We’re happy to discuss flexible working – there is no obligation to raise this at the application stage but if you wish to do so, you are welcome to.
All offers of employment with Fibrus will be subject to the satisfactory completion of pre-employment checks which may include all or some of the following: references, right to work, criminal record history, professional qualifications.
Fibrus Limited, Fibrus ISP, Hyperfast and Viberoptix, belong to the Infracapital group of companies. We will retain your information, for the purposes of recruitment, for a period of up to 12 months. We may also share your information with our partner organisations for the purposes of recruitment. Please email careers@fibrus.com if you do not wish us to retain your information or do not wish for us to share your information.