The Chief Operations Officer for Viberoptix will assume overall responsibility and accountability for the provisions of an effective and consistent Operational and Build team within the business, ensuring projects are on target and the strategic growth of the business is enabled.

The post holder will be an influential leader, role model and one who possesses drive and determination operating with a sense of urgency in all business-related matters. Sitting on the Executive Team, the individual will also have the capability to inspire the confidence of the CEO, CTO, Board of Directors and other Senior Managers.

The Role: 

• Measuring the efficiency of the Company’s operational processes and taking steps to improve them.
• Developing strategies for the growth of the Company and making sure they are implemented.
• Liaising between the Company and client, for quality assurance purposes.
• Building a strong relationship with the FD, ensuring investment and funding for the business in order to facilitate operational growth.
• Ensuring that all employees, including senior management, have access to mentoring and coaching, to optimise motivation levels.
• Developing and controlling all operational budgets to ensure that the company has all the resources required to meet its objectives within agreed financial parameters and to maintain the financial strength of the company.
• Empowering the operational team with the leadership and resources they need to successfully complete operations initiatives.
• Forecasting manpower requirements and liaising with the HRD to ensure recruitment and succession planning are adequate for the business.
• Regularly reviewing operations to ensure that these meet required standards and recommend changes where necessary.
• Overseeing the operations of the organisation and making any necessary changes to meet business goals and projections.
• Measuring and reporting on operational performance and develop plans to improve relevant key performance indicators.
• Overseeing the Health and Safety of the operational function and ensuring a clear action plan is in place.
• Ensuring that an effective remuneration system is in place for employees.
• Promoting effective and clear internal and external communications.
• Acting as the company’s main adviser on all issues relating to operational functions and keeping abreast of latest developments to ensure that the Company maintains its competitive position.

The Person:

The individual that will be best suited for this position will be able to demonstrate the criteria below and possess a work ethic along with a style / skill set that is both strategic in approach and hands-on in delivery.

Essential Criteria

• Significant experience in a senior operations role at Senior Executive/Director level, where you have developed a team and delivered on organisational and business objectives, ideally within the utilities, construction or manufacturing industries
• Demonstrable experience of working in partnership with senior team and all functions across the business to direct and guide the performance of others, set strategy to convey a clear vision and sense of purpose.
• Experience of managing performance through the implementation of systems, processes, measurements and controls and achieving success through others
• Proven financial analysis ability, including budgeting
• Experience of leading and developing a team that has delivered operational excellence to a business.
• Experience in change management with a growth business to improve efficiency and effectiveness.
• Experience of creating comprehensive business measures, evaluating the effectiveness, efficiencies and required improvements.
• Evidence of the effective use of teamwork, allocating work, developing staff and ensuring effective relationships.
• IT literate, including experience of systems applicable to the Telecoms industry.

Viberoptix Ltd is a fast growing, leading telecommunications company, delivering frontline services to fibre network providers across the UK and Ireland.

We are looking for an IT Support Technician to oversee the IT requirements for the Company, both in NI and the UK.

Reporting into the Finance Director, this is a hands-on position with high level of competency required. The candidate will be expected to hold a high level of ownership for their area of responsibility.

Responsibilities:

• Management and provision of technical support for in-house systems and software
• Manage the IT department and measure against KPIs
• Providing expert IT advice on departmental projects, including integration of new Company systems
• Work effectively, professionally, and collaboratively with other members of the business
• Engage in technical and operational discussions relevant to your work and be open to new and challenging ideas
• Install and configure computer hardware, operating systems and applications
• Manage and monitor system backups and online cloud resource backups
• Ensure the company policy on malware, viruses, phishing and more are in place and effective
• Support international staff with any VM setup, management and system lockdowns
• Ensure that a Disaster Recovery plan is created and exercised to ensure business continuity
• Manage third party hardware repair process
• Create support documentation including procedures and reports on IT related issues
• Create diagrams and written instructions for system set up or for repair of common faults
• Management of user accounts and privileges
• Ensuring all staff have appropriate equipment as required for their job
• Track inventory of hardware and software throughout the organisation
• Liaising with Procurement department to source the correct specification of stock, ensuring surplus held
• Ensure 1st line response is provided to all IT service requests by telephone, intranet and email
• Ensuring all technical issues are dealt with by the department in a timely manner
• Providing technical support for all software products utilised by the Company
• Adherence to all Health and safety practises
• Provide support to management and directors as required

Skills & Qualifications required:

The ideal person will have a proven track record of working in growing Company and in a fast paced environment.

• HND or above equivalent in Information Communications Technology, Computer Science or computer related qualification; or demonstrable experience of relevant IT support experience
• Installation and support of hardware and software programmes experience
• Knowledge of configuring and maintaining servers
• Practical understanding of Cloud technologies
• A strong and professional communicator who is not afraid to challenge convention and discuss options of approach to issues
• Demonstrate a strong ownership ethos and accountability of IT infrastructure
• Excellent communication and inter-personal skills
• Effective negotiation skills
• Full UK driving licence

Viberoptix Ltd is an exciting new telecommunications company incorporated January 2020. We deliver frontline services to fibre network providers across the UK and Ireland. As the business continues to grow, we are seeking Traffic Control Administrators to join the team.

This position is an ideal opportunity for individuals who have the ambition to succeed and progress within the company.

The role:

• Raising and closing traffic control permits
• Understand and ensure Permit Schemes and their common requirements for dealing with road closures
• Maintaining databases and ensuring the systems are updated accurately
• Provide streetworks administration support in accordance with business operations
• Ensure compliance with all elements of streetworks legislation through effective management of notices, permits and other documents
• Liaise with operations, local authorities and third parties to arrange bus stop / parking suspensions / road closures and use of portable traffic signals
• Liaise and arrange traffic management
• Support the development of processes, workflows and efficiency improvements
• General Administration duties

The person:

• Previous experience in an administration role
• Driven and able to work autonomously with high level of attention to detail
• Competent or advanced competency with Microsoft Office applications
• Excellent communication skills across all levels
• Demonstrable organisation and time management skills

Viberoptix Ltd is a fast growing, leading telecommunications company, delivering frontline services to fibre network providers across the UK and Ireland.

We are looking for Project Coordinators to take the lead in ensuring the day-to-day project management of our network construction projects, including scope and schedule management, risk and issue management, budget control and resource and people management.

This is a hands-on position with high level of competency required. The candidate will be expected to hold a high level of ownership for their area of responsibility.

Responsibilities:

• You will be the Key Business Planning interface with projects and overarching company objectives. Expected to routinely operate up to Director-level.
• Develop a routine cycle of frequent engagement with the programme leads / managers, including attendance on programme boards, in order to develop:
• An intimate knowledge of programme growth strategy
• An early warning of planned changes to forecast
• Develop set of assumptions for each programme that we can use to flex resource on programme progression
• Tracking the accuracy of project assumptions
• Anticipate, track and (with Resource Planning) assess the impact of in-year forecast variance
• Support Resource Planning Analysis and Insight through the collation and reporting of actual deliverable completions by month and programme
• Ensuring full visibility of activity, costs and risks across all areas of the project
• Creating and maintaining comprehensive project documentation – ensuring Microsoft Project Plans and Microsoft Teams documents are updated and maintained
• Assisting the Project Manager to define the project scope, project activities and dates, involving all relevant stakeholders (internal and external)
• Working with the Project Manager to ensure the correct activities are identified on the project to deliver by ensuring lessons learned are communicated effectively
• Monitoring and tracking project progress against the detailed project plan – identifying risk and supporting the Project Manager in identifying mitigation activities
• Executing mitigation plans to minimise project risks and reporting on the status when required
• Reporting project progress, status, costs and risk to Project Manager in a regular and timely manner, using appropriate tools and techniques, including escalation of risks to management as needed
• Reporting changes to the project scope, project schedule and project costs using appropriate verification techniques and in accordance with company management strategies, policies and plans
• Feeding back on areas for cost improvement and potential programme benefits realisations
• Adherence to all Health and safety practises
• Provide support to management as required

Skills & Qualifications required:

• You will have a proven track record in coordinating large scale complex projects, experience in successful end to end project management delivery and project management skills across all aspects of projects, from inception to delivery and handover.
• Experience of planning and controlling complex, multi-work stream projects effectively
• Devising and delivering mitigation to address key risks facing the project
• Proven ability to develop and manage project budget and finances
• Able to successfully manage relationships with internal and external facing stakeholders
• In-depth knowledge of project management methodologies Strong MS Excel, Project, Word and PowerPoint skills
• Experience in the Telecommunications sector (desirable)
• Outstanding communication and inter-personal skills
• ArcGIS (or alternative) experience (desirable)
• Full UK driving licence

These roles are for candidates to earn a salary through employment whilst studying higher-level education.

What we need from you:

• You must be enrolled for a Higher Level Apprenticeship – Speak with your local College around their entry requirements and process for accessing a Higher Level Apprenticeship.
• You must be studying a relevant course to the area of work you wish to apply for.
• Excellent communication skills
• Strong ICT skills
• Ability to work as part of a team

Viberoptix Ltd is a fast growing, leading telecommunications company, delivering frontline services to fibre network providers across the UK and Ireland.

We are looking for Project Managers to take the lead in ensuring the day-to-day project management of our network construction projects, including scope and schedule management, risk and issue management, budget control and resource and people management. They act as an intermediary between upper management and the project team. They often provide reports to stakeholders to ensure the project’s success and the achievement of milestones.

This is a hands-on position with high level of competency required. The candidate will be expected to hold a high level of ownership for their area of responsibility.

Responsibilities:

• Working collaboratively with internal and external stakeholders, at all levels within the organisation, to define and achieve mutual understanding of the project scope, requirements, delivery timelines and costs
• Work with the team to identify and schedule all the work required to fulfil the scope, building a detailed project plan to track progress
• Plan the project(s) in sufficient detail to ensure integration of all activities, identification of cross-portfolio dependencies, and understanding of critical paths and key milestones
• Working effectively with relevant stakeholders for efficient project implementation
• Ensure non-people resources are identified so that the project budget will be accurate and remain affordable
• Ensure all necessary cross-functional resources are identified and ensure that all resources understand their roles and accept their responsibilities
• Provide day-to-day management for the project – time, cost and quality
• Monitoring project performance to ensure timely delivery
• Ensure there is a robust process in place for risk and issue management instigating mitigation actions and identifying contingency plans to keep the project on track
• Establish effective working relationships with all key stakeholders
• Ensure effective communication is maintained throughout the project.
• Ensure effective management of third-party suppliers to the project(s)
• Using appropriate systems, tools and techniques, establish and manage an effective project reporting structure to measure and track project performance
• They identify project goals and determine the potential challenges that can increase the cost or cause delays.
• Developing detailed project plans to guide clients, staff members and project teams and revising based on changing needs and requirements
• Manage team and support the Company in achieving KPIs, managing staff, training and any employee related issues
• Provide support to management as required

Skills & Qualifications required:

The ideal person will have a proven track record of managing and delivering projects to time cost and quality within the telecommunications / IT industry.

• 3+ years’ experience in project management
• Professional qualification in project management, such as APM Project Management Qualification (PMQ) or another recognised qualification (e.g. Prince2 or PMP)
• High-level of IT literacy, proficient user of Microsoft Office tools and MS Project and other relevant applications
• Proven track record of delivering projects to time, cost and quality
• Experience of different project management approaches e.g. agile and waterfall
• Facilitation and workshop experience
• Well-developed planning and organisational skills including scope and schedule management
• Risk and Issue Management experience
• Outstanding communication and inter-personal skills
• Proficiency in inventory control and process improvement
• Excellent analytical and problem-solving skills
• Excellent customer relationship and interpersonal skills
• Ability to work under pressure and make hard decisions required to achieve project objectives

Additional Information:

This is not an exhaustive list of duties and requirements. The nature of the organisation is such that it will evolve as it operates and the nature of duties, tasks, knowledge and skills required for this post may develop and change in time.

The Operations Manager (Urban Build) is responsible for the cabling team, looking after the programme of works, ensuring that works and systems are updated to meet schedule, standard and budget. They will manage their team effectively and ensure that training needs are carried out and reviewed.

The role:

• Managing the team and supporting the Senior Operations Manager in achieving KPIs, managing staff, training and any employee related issues
• Upskill all levels of the team, promoting high performance teams, identifying training gaps and mentoring supervisors
• Liaising with Senior Manager and providing reports on programme of works and any issues
• Liaising with the client, ensuring deadlines are met, within budget and works up to standard
• Programme and planning of works
• Ensure relevant Health & Safety standards are followed and achieved
• Development of team resulting in streamlining processes as required on network
• Oversee completion of works to Client’s specifications and to PIA standards
• Attend all required meetings with both Client and sub-contractors and third parties
• Co-ordination of work in line with delivery programme
• Manage client expectations on date deliveries and volume delivery targets
• Manage risk register in line with delivery programme and documentation of possible delays
• Assess, review, and mitigate commercial & contractual risks
• Monitor work production outputs closely with regular dialogue with the commercial dept.

The person:

• Previous experience in a similar role
• Significant relevant experience in the telecoms industry
• Previous management experience of teams
• Ability to lead a team and ensure work targets are achieved
• Significant experience of planning and designing telecoms networks
• Proven ability to build strong relationships and excellent communication skills across all levels
• Excellent organisation, communication and leadership skills
• Experience of using Microsoft Office, with MS Project experience desirable
• Experience of working with BT/Openreach and knowledge of Physical Infrastructure Access (PIA)
• Full valid driving licence

Additional Information

This is not an exhaustive list of duties and requirements. The nature of the organisation is such that it will evolve as it operates and the nature of duties, tasks, knowledge, and skills required for this post may develop and change in time.

Viberoptix Ltd is a fast growing, leading telecommunications company, delivering frontline services to fibre network providers across the UK and Ireland. We are hiring Cabling Operatives to join teams across Northern Ireland.

Responsibilities:

• Underground and overhead installations
• Working within a team and successfully delivering PIA installation works
• Installing fibre optic cables
• Adherence to all Health and safety practises
• Correct use of equipment and procedures

Skills & Qualifications required:

• Experience in a similar role
• Organised and proactive approach to work
• Ability to work in a strong team environment
• Uses own initiative to develop ideas and practices
• Excellent time-management skills
• Flexible approach and positive attitude to work
• Full UK driving license

Desirable but not essential:

• Knowledge of Physical Infrastructure Access (PIA) process

Viberoptix Ltd is an exciting, new and progressive telecommunications company, established in January 2020. We deliver frontline services to fibre network providers across the UK and Ireland. Our team of experienced and certified engineers are leaders in their field providing excellence in every aspect of the fibre network construction, installation, and maintenance.

As part of our continued growth, we are seeking a HR Manager to join our team in Coalisland. This is an exciting, challenging and demanding role within the company, with opportunity to grow with the business.

The Role:

Reporting into the HR Director, duties will include:

• Managing the HR team and day to day HR activities, ensuring all activities and requirements are produced to the highest quality
• Providing employee relations advice on a wide range of issues, and ensuring managers are supported with these needs, keeping in mind the impact on operational and commercial areas
• Ensuring compliance with all employee documentation for the department, including all contracts are up to date, issued on time and right to work checks are completed correctly
• Ensuring HR systems are up to date and reports are easily available with real time information, including recommending updates to systems and reports
• Assisting with the implementation of training plans, creation of training structures to meet business needs
• Assist the HR Director with the compliance of any tender requirements
• Ensure policies and procedures are up to date, assisting with the drafting of same
• Work closely with the Recruitment Manager, ensuring processes are followed and the seamless introduction of new staff to the business
• Support the Recruitment team with the recruitment of staff through social media, adverts and interviews
• Ensure brand awareness is optimal and support on the delivery of the social media and marketing aspects of the business
• Support and assist with the introduction of new initiatives to the business, bringing ideas to the department and leading the team in the roll out of initiatives
• Leading on ensuring SOPs are in place and followed within the department
• Provide reports to the HR Director, highlighting trends and areas of concern
• Develop the HR team through coaching and mentoring
• Work closely with the payroll department to ensure accurate information is provided for payroll
• Supporting the HR Director with developing the team, new processes and the growth of the business

The Person:

• At least two years’ experience in a similar role
• CIPD qualified to minimum level 5, preferably level 7
• Previous experience of supervising or managing a team
• Experience of providing and producing high quality advice to managers
• A strong team player with initiative, strong organisation and communication skills and the desire to succeed
• Ability to work unsupervised with a commercial approach
• Positive approach to work
• Solutions orientated
• Excellent attention to detail
• Excellent IT skills
• Highly confidential

Additional Information:

This is not an exhaustive list of duties and requirements. The nature of the organisation is such that it will evolve as it operates and the nature of duties, tasks, knowledge and skills required for this post may develop and change in time.